Privacy Policy

Last updated November 10, 2026

Bluesmith is a program that trade businesses use to run their work: customers, estimates, scheduling, the crew's phones, invoices, payments and the books. It's made by Bluesmith Software, LLC, a Florida company ("we"). This page says what information we keep, why, who helps us run the program, and the choices you have. We wrote it in plain words on purpose.

The Short Version

• A business's records belong to that business. We keep them so the program works, and we don't sell them or use them for advertising.
• Each business is walled off from every other business in the database itself.
• We never see or keep your password. Our sign-in service keeps it.
• Owners can download all of their business's records at any time.

What We Keep

• Your account: your name, email, phone if you give it, which business you belong to, your role and what your title lets you do, your picture if you add one, and when you last used the program.
• Your business's records: everything your business enters or the program makes as you work, such as customers and their sites, estimates, work orders, schedules, clock times, checklists, notes, photos, signatures, parts and inventory, invoices, payments, bills, the books, people records and time off, and files you upload.
• Signing in with Google or Microsoft: if you choose to, we receive only your name and email address from them, to know it's you. We don't get your password or anything else in your account.
• Messages to us: what you send with Send Feedback (and a screenshot if you add one), and what you put in the Join the Trial form on our website.
• Technical basics: like any website, our servers see your internet address and browser type when you visit. We use them to keep the program running and to slow down anyone guessing passwords.

We use cookies only to keep you signed in and to remember small settings, such as whether the menu is folded. We don't use advertising or tracking cookies.

How We Use It

• To run the program for your business and show each person what their role allows.
• To help when something isn't working. Bluesmith support can look at a business the way its owner sees it, but can't change anything, and only while the owner allows it. Every page support opens is listed for the owner, who can limit it or turn it off at any time.
• To answer your feedback and trial requests, and to tell you about your account.
• To understand which parts of the program get used, counted across businesses, so we know what to improve.

We don't sell your information, rent it, or use your business's records to advertise to you or anyone else.

Who Helps Us Run It

A few companies host or deliver parts of the program for us. They only handle information to do that job.

• Supabase: our database, file storage and sign-in (it keeps passwords and two-step codes).
• Render: runs the program's servers.
• Cloudflare: points the bluesmithapp.com address to the program.
• Resend: delivers emails to the Bluesmith team, such as feedback and new sign-ups.
• Google and Microsoft: only if you choose to sign in with them.
• The U.S. Census Bureau: customer site addresses are sent to its free address service to place them on the map and find their county for sales tax.
• OpenStreetMap: your browser loads its street maps when you open a map.

We may share information if the law requires it, to protect people from harm, or as part of selling or merging the company, in which case this policy would still apply to it.

How It's Protected

Information travels encrypted between your device and the program. Each business's records are walled off in the database itself, not just on the screen. Owners decide who in their business sees what, and can require a two-step code from their phone to sign in. We keep a nightly encrypted backup.

Your Choices

• See and download: the owner can download all of the business's records from Business Settings at any time.
• Correct: you can change your own details, and the owner can change the business's records.
• Leave: if a business closes its account, we keep its records so it can come back or download them. The owner can ask us to delete them, and we will, except anything the law requires us to keep.
• Your own account: email us to ask what we hold about you or to have it removed. If you work for a business that uses Bluesmith, some requests about that business's records go to your employer, because the records are theirs.

Children

Bluesmith is for businesses and their workers. It isn't meant for anyone under 18, and we don't knowingly keep information about children.

Changes

If we change this policy, we'll update the date at the top, and for important changes we'll tell owners in the program before they take effect.

Contact Us

Questions or requests: privacy@bluesmithapp.com. Bluesmith Software, LLC, Florida, United States.